Frequently Asked Questions
Do you accept insurance?
How long does an eye exam take?
For more information about our comprehensive eye exams, click here.
Do you repair glasses?
I've worn contacts before, why do I need to be re-evaluated each year?
Do you take Oregon Health Plan or Care Oregon?
Unfortunately, we are unable to accept vision plans associated with the Oregon Health Plan. Our pediatric clinic, Eyestrong Pediatric Eye Care, is in network with three of the Oregon Health Plan Vision Plans, however, their clinic is restricted to children between the ages of 6 months and 18 years of age. Please contact them directly to schedule an exam.
Do you only perform routine eye exams or can you treat other issues?
In addition to routine eye exams, our doctors are able to evaluate, diagnose and treat medical conditions such as dry eye, conjunctivitis, corneal abrasions, allergy related irritations, and many other eye related conditions. We also see patients on an urgent basis. If you are experiencing any floaters, flashes of light, or unexpected blurred vision, please call us immediately.
For more information about our medical eye services, click here.
Where are you located?
Alberta Eye Care is located at 2021 NE Alberta St. between 20th Ave. and 21st Ave. next door to Salt & Straw and across the street from Bishop’s Barbershop.
What are the parking options near your office?
Can you email me my prescription and/or itemized receipt?
We are unable to email your prescriptions, receipts, or medical records of any kind, due to the Health Insurance Portability and Accountability Act of 1996 (or HIPAA). You have access to your records and invoices through your secure Patient Portal. On the portal, you also have the ability to message your doctor directly with any questions or concerns, schedule future appointments, or access your past invoices.
Do your doctors see children?
Yes! Our practice is currently accepting new patients as young as 6 months old and our doctors are skilled at working with children. For more information on children’s eye exams, click here.